GOOGLE REVIEWS

Make leaving a review the easiest part of the visit

Customers pick a star rating, then choose to post on Google or send feedback privately to you. They can even say their review out loud, and it’s written up for them to post.

The Google review page is free on every plan. Private messages, voice reviews, translation and featured reviews are on the customer hub plan, with a 7-day free trial.

HOW IT WORKS

Three steps

1

They tap and rate

A tap on your card or the Leave a Review button opens your review page.

2

They choose

Post on Google, or send a private message straight to you.

3

You hear about it

Private messages are emailed to you right away. Under 3 stars, the customer is told you’ll reply within 24–48 hours, so you can make it right.

WHAT YOU GET

Everything included

Voice reviews

Customers tap the mic and talk. It’s written up for them to check, then copied and Google opens to paste it.

Private feedback

Unhappy customers get a direct line to you instead of feeling unheard.

Translated for you

Feedback in any language is translated into yours, with the original kept alongside.

Featured reviews

Copy your best Google reviews onto your hub, or feature private comments customers OK’d.

Ratings at a glance

Your average rating and all feedback by month, quarter or year.

Honest by design

Google is offered to every customer. We never post anything for anyone.

Made for: Any business that lives on Google reviews: restaurants, salons, contractors, shops and services.

SETTING IT UP

Ready in a few minutes, from your phone

Your dashboard has a setup guide with these steps, and checks them off as you go.

  1. In Settings, check your Google review link is there (it’s the link Google gives you under “Ask for reviews”).
  2. Choose which language private feedback is translated into.
  3. Open your review page link on your phone and try it once.
  4. In Featured reviews, add two or three of your best Google reviews to show on your hub.

GOOGLE REVIEWS QUESTIONS

Good to know

01 / 05

Is the review page free?

Yes, on every plan: customers tap your card, pick their stars and post on Google. The customer hub plan adds private messages (under 3 stars, customers who message you are told you’ll reply within 24–48 hours), voice reviews, translation and featured reviews.

ALSO IN YOUR DASHBOARD

Start free today

No card needed. Set it up from your phone and upgrade when you need more.

Start free