For home services, the first business to send a clear quote often gets the job. The second thing homeowners check is your reviews. Both are easier to fix than most contractors think.
Let customers describe the job themselves
Instead of playing phone tag, send people to a simple form: what they need done, photos, address, and when. You get what you need to quote without a site visit for small jobs, and you can reply between jobs instead of during them.
Send a clear quote, fast
- List what’s included and what isn’t.
- Give a price range if you need to see it in person, and say what changes it.
- Say how long the quote is good for.
- Include a button to accept and pay a deposit to get on your schedule.
Take a deposit to book the date
A deposit to hold a date filters out people who aren’t serious and covers materials if you need to buy them ahead. Make it clear it comes off the final bill.
Ask for the review when the job is done
The best moment is the walk-through at the end, when the homeowner sees the finished work. Leave a card with a one-tap review link, or text it with the final invoice. Mentioning the neighborhood in your reply to their review helps people nearby find you.
Ask every customer the same way, and don’t offer a discount for a review.
Turn one job into the next
Happy homeowners talk to neighbors. A card left on the fridge with your booking and quote link gets passed along far more often than a business card in a drawer.